Common Queries
No matter if you're a beginner at Aurora Capital or a seasoned trader, you can discover responses to frequently asked questions regarding our services, trading techniques, account oversight, costs, safety measures, and additional topics.
General Information
What does Aurora Capital offer?
Aurora Capital serves as a worldwide investment platform that integrates conventional trading with cutting-edge social trading functionalities. It offers users the opportunity to engage in trading various assets such as stocks, cryptocurrencies, forex, commodities, ETFs, and CFDs, while also providing the ability to observe and replicate the tactics of accomplished traders.
What is social trading on Aurora Capital?
Social trading via Aurora Capital offers a platform for engaging with fellow traders, observing their trading patterns, and mirroring their strategies through tools like CopyTrader and CopyPortfolios. This provides an opportunity to leverage the skills of experienced investors while not requiring in-depth market expertise.
What makes Aurora Capital stand out from conventional brokers?
Unlike conventional brokers, Aurora Capital provides a distinctive blend of social investing and trading functionalities. This enables users to engage with fellow traders, adopt their strategies, and even replicate their trades automatically using tools like CopyTrader. Furthermore, Aurora Capital boasts an intuitive interface, a diverse assortment of tradeable assets, and innovative investment offerings such as CopyPortfolios, which consist of managed portfolios organized around particular themes or strategies.
What types of assets can I trade on Aurora Capital?
Aurora Capital provides a wide array of tradeable instruments, featuring: Shares from leading international corporations, Digital currencies including Bitcoin and Ethereum, Forex prominent currency pairs, Resources like precious metals and energy, ETFs for varied investment portfolios, significant stock market indices globally, and CFDs for margin trading.
Is Aurora Capital accessible in my region?
Aurora Capital functions across various regions worldwide, although access may vary depending on regional regulations. To check if Aurora Capital is available in your location, please refer to the Aurora Capital Availability Page or contact their support staff for the most accurate and updated details.
What are the minimum deposit limits on Aurora Capital?
The required minimum deposit at Aurora Capital differs according to your country. Typically, it fluctuates between $200 and $1,000. For detailed minimum deposit information specific to your area, check the Aurora Capital Deposit Page or consult their Help Center.
Account Management
What steps are needed to open a Aurora Capital account?
To create an account with Aurora Capital, go to the Aurora Capital site, select "Sign Up," provide your details, complete the verification process, and deposit funds. Once your account is active, you can start trading and exploring the features of the platform.
Can I use Aurora Capital on my mobile device?
Absolutely, Aurora Capital has a mobile application compatible with iOS and Android platforms. This app grants complete access to trading functionalities, enabling you to handle your investments, track traders, and make trades while you're mobile.
How to verify my Aurora Capital account?
To verify your Aurora Capital account: 1) Log into your Aurora Capital account, 2) Navigate to the "Account" section and choose "Verify," 3) Upload necessary identification documents (government-issued ID and proof of residence), 4) Follow the prompts to finish the verification process. Aurora Capital usually assesses documents within 24-48 hours.
How do I change my Aurora Capital account password?
To recover your Aurora Capital account password: 1) Go to the Aurora Capital Login Page, 2) Select "Forgot Password?", 3) Enter your registered email address, 4) Look for the reset link in your email, 5) Follow the provided steps to set a new password.
How can I terminate my Aurora Capital account?
To terminate your Aurora Capital account: 1) Remove all funds from your account, 2) Cancel any active subscriptions or services, 3) Contact Aurora Capital's customer service to start the closure process, 4) Adhere to any additional guidance provided by the support team to finalize the closing.
What steps should I take to change my details on Aurora Capital?
To modify your account details: 1) Log in to your Aurora Capital account, 2) Tap on the profile icon and choose "Settings," 3) Edit the required fields, 4) Press "Save" to implement the changes. Be aware that major updates may need extra verification.
Trading Features
What is CopyTrader and how does it function?
CopyTrading is a service that enables you to automatically mimic the trades of leading investors on Aurora Capital. By choosing a trader to follow, your account will reflect their trading actions in proportion to the funds you've designated for copying. This offers a fantastic opportunity for newcomers to gain insights and invest alongside seasoned traders.
What are Investment Portfolios?
CopyPortfolios are curated investment collections that combine various traders or assets under specific themes or strategies. They provide a blended investment approach, enabling you to engage with several assets or traders through one investment, which helps minimize risk and streamline portfolio oversight.
How can I adjust my Aurora Capital settings?
You can personalize your Aurora Capital settings by: 1) Exploring and picking a trader to emulate, 2) Choosing the investment amount, 3) Modifying allocation ratios in your portfolio, 4) Implementing risk management features such as stop-loss orders, 5) Frequently reviewing and revising according to results and objectives.
Can I trade on Aurora Capital with leverage?
Yes, Aurora Capital provides leveraged trading via CFDs. While leverage enables trading of bigger positions with a smaller initial outlay, it also raises risk since losses might surpass your initial deposit. It's crucial to comprehend leverage and to apply it judiciously within your risk limits.
What is Aurora Capital's Social Trading feature?
Aurora Capital's Collaborative Trading function allows members to engage with other traders, share strategies, and refine their trading approaches. Users can view profiles of fellow traders, monitor their performance, and join discussions, fostering a community where knowledge sharing enhances investment decisions.
How can I navigate the Aurora Capital Trading Platform?
To navigate the Aurora Capital Trading Platform: 1) Access it through the website or mobile application, 2) Explore the list of assets, 3) Execute trades by choosing assets and determining investment sizes, 4) Track trades using the interface, 5) Take advantage of analytical tools, market updates, and community trading options for better decision-making.
Fees & Commissions
What are the charges by Aurora Capital?
Aurora Capital offers an opportunity for users to trade stocks commission-free, enabling the buying and selling of shares without associated fees. However, it does apply spreads on CFDs and has specific fees for withdrawals and overnight positions. For complete information regarding their fee structure, it is advisable to visit the official Aurora Capital website.
Are there any hidden charges on Aurora Capital?
Yes, Aurora Capital provides clear information about its fees. All applicable charges, including spreads, withdrawal fees, and overnight charges, are openly displayed on the website. We recommend reviewing the fee details to understand all possible costs prior to trading activities.
What is the spread on Aurora Capital CFDs?
The spread for CFDs on Aurora Capital depends on the specific asset being traded. It is the difference between the buy (ask) and sell (bid) prices, indicating the trading cost of CFDs. Assets with greater volatility usually exhibit larger spreads. Before executing a trade, you can check the exact spreads for individual assets on the Aurora Capital trading platform.
How much does Aurora Capital charge for withdrawals?
Aurora Capital imposes a standard withdrawal fee of $5 for each transaction, no matter the withdrawal sum. Furthermore, the initial withdrawal is complimentary for new customers. The time taken for processing withdrawals can differ based on the chosen payment method.
Is there a fee for funding my Aurora Capital account?
Aurora Capital imposes no fees for funding your account. Nevertheless, depending on your selected payment method (like credit card, PayPal, bank transfer), you might encounter extra charges from your payment provider. It's recommended to confirm with your provider regarding any potential fees.
What are the overnight charges on Aurora Capital?
Overnight charges, commonly referred to as rollover charges, are imposed on leveraged trades maintained overnight. These charges are determined by the leveraged amount and the time the trade is active. They differ based on the asset type and position scale. You can check the exact overnight charges for each asset on the Aurora Capital platform in the 'Costs' area.
Security & Safety
How does Aurora Capital protect my private data?
Aurora Capital uses state-of-the-art security protocols to safeguard your personal data, including: SSL Encryption for secure data transfers, Two-Step Verification (2SV) for enhanced protection, Regular Security Assessments to detect weaknesses, and robust Data Protection Policies adhering to international standards.
Is my investment secure on Aurora Capital?
Yes, Aurora Capital safeguards your investments with segregated accounts, adherence to regulations, and investor protection programs based on your region. Client assets are maintained independently from the company's operational funds, and the platform complies with rigorous financial authority guidelines.
What actions to take if I believe there's fraud on my Aurora Capital account?
If you notice suspicious behavior, promptly update your password, activate Two-Factor Authentication, reach out to Aurora Capital support to report the issue, keep an eye on your account for irregular activity, and make sure your devices are safeguarded and free from malware.
Is investment insurance provided by Aurora Capital?
While Aurora Capital guarantees the safety and separation of funds, it does not provide direct insurance for personal investments. Users should be aware of market risks and understand these risks prior to investing. For specific information on fund protection, consult Aurora Capital's Legal Disclosures.
Technical Support
What support options are available for Aurora Capital users?
Aurora Capital offers various support options such as Live Chat during business hours, Email Assistance, an extensive Help Center, Social Media support, and Phone Support for selected areas.
How do I notify about a technical problem on Aurora Capital?
For help with technical issues, visit the Help Center, complete the Contact Us form with thorough details, add screenshots and error messages, then await a response from the support team.
How quickly does Aurora Capital respond to customer support requests?
Aurora Capital usually replies to emails and form inquiries within a day. For immediate help, the live chat option is available during business hours. Expect variable response times during busy seasons or holidays.
Can I reach Aurora Capital support after hours?
Although live chat operates during business hours, you can reach support through email or the Help Center after hours. Your query will be handled once support is back online.
Trading Strategies
Which trading tactics perform best on Aurora Capital?
Aurora Capital offers diverse trading methods, featuring social trading via CopyTrader, portfolio diversification through CopyPortfolios, strategic long-term investments, and technical market analysis. The optimal strategy is contingent on your financial objectives, risk appetite, and trading knowledge.
Can I tailor my trading approaches on Aurora Capital?
While Aurora Capital provides strong capabilities and features, customization options are somewhat restricted compared to more advanced trading platforms. Nonetheless, you can personalize your strategies by choosing particular traders to replicate, modifying your portfolio distributions, and making use of the offered charting resources.
Ways to diversify my portfolio on Aurora Capital?
Enhance your investments with Aurora Capital's diversified strategies, featuring varied asset classes, trader copying, and well-balanced distributions to mitigate risks wisely.
What is the ideal time to trade on Aurora Capital?
Optimal trading hours vary by asset: Forex markets operate 24/5, stocks adhere to exchange schedules, cryptocurrencies are active 24/7, and commodities/indices are bound by particular exchange times.
How do I conduct technical analysis on Aurora Capital?
Utilize Aurora Capital’s analytical tools, market indicators, drawing interfaces, and candlestick analysis to assess trends and make informed trading decisions.
What risk management techniques can I apply on Aurora Capital?
Utilize stop-loss strategies, take-profit mechanisms, appropriate position sizing, asset diversification, prudent leverage management, and consistent portfolio evaluation for successful risk oversight.
Miscellaneous
What’s the process to access my funds on Aurora Capital?
Access your account, find the Withdrawal section, choose the desired amount and method, confirm your request, and wait for processing (usually between 1-5 business days).
Can I initiate automated investments on Aurora Capital?
Yes, use Aurora Capital's AutoTrader feature to create automated trading aligned with set criteria and uphold steady investment strategies.
What are Aurora Capital's learning resources and how can they support me?
Aurora Capital provides the Aurora Capital Learning Hub, live sessions, market insights, educational articles, and a practice account to assist traders in enhancing their expertise and understanding.
How does Aurora Capital manage taxes on my trading gains?
Tax obligations vary by country. Aurora Capital provides documentation and statements to assist with tax filings. Consult a tax professional for personalized guidance.
Get Set to Begin Trading!
Whether you're keen on engaging with social trading at Aurora Capital or discovering alternative options, make a wise choice now.
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