Aurora Capital Customer Care

We're Ready to Assist You at Every Turn

At Aurora Capital, we put your needs first. Our committed assistance team is here to help you with any inquiries or challenges you might face, guaranteeing a seamless and pleasant trading journey.

Get Help Today

Various Methods to Contact Us

Live Chat

Instant support accessible around the clock directly on the Aurora Capital platform.

Begin Chat Now

Email Support

Comprehensive assistance for routine questions. Replies within 24 hours on working days.

Send Email

Phone Support

Instant support for critical matters. Accessible Monday to Friday, 9 AM – 6 PM (EST)

Call Now

Social Media

Connect with us on Instagram, YouTube, and Pinterest for updates and support.

Follow Us

Help Center

Extensive array of guides, analyses, and tools.

Explore Support Hub

Community Forum

Connect with fellow users, exchange advice, and find solutions to frequently asked queries.

Connect with the Network

Contact Us Anytime

Live Chat

24/7

Always ready for instant support

Email Support

Fast response guaranteed

Responses within 24 hours during business days.

Phone Support

Monday to Friday

9 AM – 6 PM (ET)

Help Center

Always available

Access 24/7 assistance easily

Getting Assistance is Simple

1. Log In

Access your Aurora Capital account by visiting Aurora Capital's website and logging in with your details.

2. Visit Support Hub

Visit the "Assistance" or "Customer Care" section commonly located in the footer or the primary navigation menu.

3. Choose Contact Method

Choose from live chat, email, phone support, or utilize self-service options that suit your needs.

4. Provide Details

Provide your account information and inquiry type for quick support.

Seek Solutions Independently

Help Center

Explore our extensive resource center for in-depth articles and how-to guides.

Access Resource

FAQs

Find quick answers to frequently asked questions about Aurora Capital's services.

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Video Tutorials

Explore comprehensive video tutorials to discover the functionalities of Aurora Capital.

Access Resource

Community Forums

Connect with other traders and share knowledge in our community.

Access Resource

Maximize Your Benefit from Our Assistance

Be Specific: Specify your concern, sharing necessary information or alerts received.

Share Information: Attach account details and images if needed to assist the support team in resolving your issue.

Select the Ideal Method: Opt for instant messaging for pressing matters and formal emails for comprehensive questions.

Visit Aurora Capital Support: Get quick solutions before contacting us.

Maintain Essential Records: Prepare your account information, transaction identifiers, and any pertinent images before reaching out to customer service.

Check In: If you haven't heard back promptly, reach out to support again using the same or a different approach.

Frequently Debated Subjects

Account Issues

Issues with accessing, identity confirmation, security code recovery, and account modifications.

Trading Problems

Challenges with trade execution, order types, leverage options, and trading mistakes.

Deposit and Withdrawal Services

Inquiries regarding funding options, money removal protocols, charges, and transaction updates.

Technical Glitches

Platform issues, app failures, and other tech challenges experienced while using Aurora Capital.

Security Concerns

Inquiries regarding account safety, unusual behavior, and safeguarding personal data.

CopyTrader and CopyFunds

Support for utilizing social trading options, overseeing copied trades, and grasping overall portfolio performance.